GRAPA Standards: Modification, Review and Ratification Process
 
 
 

Each year , the GRAPA organization makes a collection of the different proposed modifications/additions to the official standards document and submits them to the "standing standards committee" for review. These recommendations and requests for modification/addition are then posted for comment.

 

In September/October of each year, a "review committee" is established. It is the job of this committee to review, organization and make recommendations for standards modification based upon the petitions and proposals.

 

In December/January, the committee submits a series of recommendations for consideration to the general membership. These recommendations are then posted for formal review and a membership wide vote it held.

 

Based upon the voting, the recommendations will be added to the new standards document, and a new standards book will be released.

 

The standards are organized into the following sections:

 

  • Principles and Ethics  - the fundamental guides to the professional practice of revenue assurance.

        (To submit proposed modifications/additions to the Principles and Ethics, contact Chris Yesulis at: Standards: Principles Proposal)

  • Disciplines - The formally defined revenue assurance lifecycle and related disciplines.

    (To submit proposed modifications/additions to the Disciplines, contact Chris Yesulis at: Standards:Disciplines)

  • Certification  - The official definition of certification rules and procedures.

    (To submit proposed modifications/additions to the Certification Procedures, contact Chris Yesulis at: Standards: Certification Modifications)

  • Domains (Body of Knowledge)  - The definition of what is included in the practice of revenue assurance.

    (To submit proposed modifications/additions to the Body of Knowledge, contact Chris Yesulis at: Standards: Body of Knowledge )

  • KPI's, Measures and Operational/Organizational "Fit" - How RA works and fits into the larger telco organization. 
    and finally

    (To submit proposed modifications/additions to the KPI's contact Chris Yesulis at: Standards: KPIs)

 

To Volunteer to serve on a standards review committee.

    (To volunteer contact Chris Yesulis at: Volunteer for Standards Committee)