The GRAPA Standards
The GRAPA organization has spent the past 2 years working diligently on the definition of a set of standards for the telecommunications industry that truly represents an industry wide , consensual definition of the practice of REVENUE ASSURANCE. In the 4th quarter of 2008 , this definition was submitted to the entire membership of over 1600 revenue assurance professionals and will be ratified 01 January 2009.
The following documentation highlights the major components of this standards effort. (While some sections may changes as a result of the ratification process, in general the standards presented here can be considered to be near completion.
The GRAPA Standards themselves are divided into four major sections:
1. The Revenue Assurance Disciplines - Defining what the job of doing revenue assurance actually entails.
2. The Domain of Revenue Assurance - Providing guidelines for the delineation of what is in or out of scope of the RA activity (and what that means).
3. Levels of Assurance - Defining the different objectives that management can set for an RA activity in each of the different domains
4. Organizational and Operational (Principles & Ethics) - The core organization, operational and ethical principles that drive the professional practice of these disciplines
To see a summarization of the "Body Of Knowledge" Requirements upon which these standards are based...Click Here.
To Download a Copy of the GRAPA Standards Book ...Click Here
For an overview of the Ratification Process (the way that standards are developed and approved) ...Click Here
The GRAPA organization has spent the past 2 years working diligently on the definition of a set of standards for the telecommunications industry that truly represents an industry wide , consensual definition of the practice of REVENUE ASSURANCE. In the 4th quarter of 2008 , this definition was submitted to the entire membership of over 1600 revenue assurance professionals and will be ratified 01 January 2009.
The following documentation highlights the major components of this standards effort. (While some sections may changes as a result of the ratification process, in general the standards presented here can be considered to be near completion.
The GRAPA Standards themselves are divided into four major sections:
1. The Revenue Assurance Disciplines - Defining what the job of doing revenue assurance actually entails.
2. The Domain of Revenue Assurance - Providing guidelines for the delineation of what is in or out of scope of the RA activity (and what that means).
3. Levels of Assurance - Defining the different objectives that management can set for an RA activity in each of the different domains
4. Organizational and Operational (Principles & Ethics) - The core organization, operational and ethical principles that drive the professional practice of these disciplines
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To see a summarization of the "Body Of Knowledge" Requirements upon which these standards are based...Click Here.
To Download a Copy of the GRAPA Standards Book ...Click Here
For an overview of the Ratification Process (the way that standards are developed and approved) ...Click Here